Service Providers
This guide will provide you with the knowledge and tools you need to better understand and respond to the unique experiences and needs of Syrian refugee children. In it, you will find:
Information on the Syrian culture;
Information on the refugee experience, the effects of trauma and culture shock and how to respond to them;
Practical tip sheets designed to easily print out and share with your team.
- Refugee HealthLine (toll free) 1-866-286-4770
The Refugee HealthLine regulates a registry of various health care providers that are able to provide short-term care for refugees and connects refugees with these providers. Health care providers can call the Refugee HealthLine to add your name and contact information to the list of providers able to provide transitional care for refugees. In addition, refugees and health care providers can use this line to find out about health services available for refugees in their community.
- Healthcare Provider Hotline (toll free) 1-866-212-2272
If you are a health care provider and have a question relating to health emergency planning, please call the Ministry of Health and Long-Term Care’s Healthcare Provider Hotline at 1-866-212-2272 (Hours of operation are 7 days per week, 24 hours per day).
Post-traumatic stress disorder (PTSD) is common among refugee children and youth, and in their parents as well. Post-traumatic stress disorder (PTSD) is an anxiety disorder some people develop after seeing or living through an event that has caused or threatened serious harm or death (US National Institute on Mental Health).
A Guide to Programs and Services for Seniors in Ontario is an available resource for services available to Ontario’s seniors. Available in 15 languages.
